Like Baller Moms – who use SportsEngine’s product Tourney Machine to create tournaments that bring mothers and children together through sports. Tourney Machine had been using Zendesk for their support content, but, as Grace explained, “The biggest pain point was trying to direct people to an external support center. It’s affordable! With the help of Capterra, learn about Tourney Engine, its features, pricing information, popular comparisons to other Event Management products and more. This is also the perfect year to switch to Tourney Machine. Scorekeeping, stats, messaging, & live updates for baseball and softball teams. We empower you to organize, manage, and communicate about your tournament--all with one simple tool. Try it free for 14 days. 807 Broadway Street NE And Hub – Elevio’s collaborative workflow tool – helps Grace and her team keep support content fresh and relevant. Suite 300 Tourney Machine free download - Turbo Tourney, Internet Answering Machine, Indiana Jones and the Infernal Machine, and many more programs ", Minnesota Youth Athletic Services1011 Osborne Road NESpring Lake Park, MN 55432. Tourney Machine. Minneapolis, MN 55413, Scoreholio: Tournament Scoring, Simplified, GameChanger Baseball & Softball Scorekeeper, SSU Play - Sports Team Management Free App, Cookies help us deliver our services. Not only does this save time, but it increases the accuracy for Trusted Rankings. Recording of Tourney Machine Webinar Held on October 21 Assistant, Knowledge MYBA members receive a discounted fee of only $2 per team – saving your association precious funding. IntroductionThe MYAS is encouraging all MYBA members to utilize the Tourney Machine platform to produce the tournament brackets for their tournament. Possibly eliminate the in-person seeding meetings for Grade State, Access to the Tourney Machine App for your tournament, "Magic Button" to schedule your tournament for you, Avoid scheduling two games on the same court at the same time, Avoid scheduling a team to play two games at the same time, MYBA members can submit a tournament request (coming soon), MYAS staff will provide you with access to your tournament. Tourney Machine puts you in control of your tournament and takes the hassles out of scheduling. It also makes entering scores for tournament directors possible from anywhere. User Education. Or Pastime Tournaments, who also use Tourney Machine to manage events with more than 3000 teams across the country. Base, Start The perfect tool for every tournament, from organized soccer to friendly chess. Self-Service Support, Our Journey Tourney Machine had been using Zendesk for their support content, but, as Grace explained, “The biggest pain point was trying to direct people to an external support center. Get up-to-the-minute notifications as scores & updates are posted. As expected with learning a new tool, I had questions along the way, but Jeremy and the Tourney Machine staff were quick to reply and provide support. Browse By Category; Still not sure about Tourney Engine? Get up-to-the-minute notifications as scores & updates are posted. Planning the OMGBA Girls Tournament while navigating the new and changing COVID-19 guidelines has been a challenge. For SportsEngine’s Senior Customer Engagement Specialist, Grace Brunina, helping organizations like these grow and thrive using products like Tourney Machine is at the core of her job. Looking for a solution that would make it easy for customers to get all the information and support they need inside Tourney Machine, Grace found Elevio. Customer Stories, Customer Experience For an additional $2 per team, let MYAS work their magic! Scores automatically flow to the Trusted Rankings platform. Customers Tourney Machine’s customer base had been growing steadily, and anticipating that 2018 would be their biggest year ever, Grace and her team implemented Elevio in February. Thank you, MYAS! Run amazing tournaments: real-time brackets, scoreboards and dashboard. I highly recommend using Tourney Machine, it's user-friendly, intuitive and easy to use. Having all the teams available to import made building the divisions quick and easy. Check out alternatives and read real reviews from real users. Track your team's schedule, find game locations, get directions, view pool standings, and follow brackets. Since 2008, SportsEngine has been providing the online software and apps that make it easy for anyone to run a sports organization. And with their most successful tournament season wrapped up, Grace is helping SportsEngine implement Elevio across a range of their products – and looking forward to an even bigger 2019. There is much more movement in the schedule than we have seen in prior years and providing the Tournament Directors the ability to modify things easily is key. The easiest way to manage your Leagues & Tournaments. ", Chaska Boys Tournament Director, Becca Richardson "The new platform that MYAS has provided was easy to use and provided many options to schedule our tournament with the modifications we wanted due to COVID19. By using our services, you agree to our use of cookies, • General maintenance and performance improvements, By purchasing this item, you are transacting with Google Payments and agreeing to the Google Payments. “By May, we had around 1200 tournaments, which was a 50% increase from the year before,” said Grace. And without something like Elevio’s Hub, it was time consuming keeping our content updated and compatible with customer’s feedback.” It’s easy! Why use Tourney Machine for my tournament? “We love Hub,” she added. Equipment. NOTE: Teams must register for events through a coach account in TourneyTeam in order to track standings. And without something like Elevio’s Hub, it was time consuming keeping our content updated and compatible with customer’s feedback.”. your free trial. OMGBA Girls Tournament Director, Deb Anderson "OMGBA recognizes and appreciates the support of MYAS every year, but especially this year. Official Scheduling Service Provider of the MYBA. Grace was thrilled to see immediate uptake among Tourney Machine’s customers. “I was surprised by how quickly users adopt self service. Using Tourney Team, you can track standings for an entire season/series. “We use Elevio’s modules to house all of our customer engagement tools and our support center. Help Guides. The #1 app for sports tournament schedules, Tourney Machine simplifies your sports life all weekend long. East Ridge Boys Tournament Director, Lisa Jones "Thank you MYAS for your support and recommendation to use Tourney Machine. 4 talking about this. Drag and drop features, along with built in logic, makes creating a schedule for your tournament a snap. Historically, May is the busiest time for tournaments. To set up your point system: Click Front Office. Manage team schedules, communication, rosters and more for. “It’s really important to us that we’re creating knowledgeable customers,” she says. For millions of Americans, sport is at the heart of their communities. I feel fortunate to have the support and resources of MYAS to assist in planning a safe and successful tournament. Schedule a Demo Today! The possibility of eliminating the in-person state seeding meetings! Relative to the number of tournaments they had, Tourney Machine found that contacts to support had actually dropped by 71%. No more worrying about when you play, where you play and who you play. “But our contacts to support were nearly half what they were in May 2017.”. TourneyEngine is a cloud-based end-to-end sports tournament management software that provides asimple and easy-to-use tools to manage registration, billing, scheduling, communication, bracketing, scoring,site management and fan management.A simple and powerful web-based real time software that empowers tournament directors, league ownersand teams to manage events. For Tourney Machine’s customers, easy access to support content through Elevio means that they spend less time in front of a screen and more time out on the field. The Tourney Machine chat support was amazing in answering any of my questions and helping me through the process of scheduling. Machine Hub is the most intuitive and easy to use Inventory Management system to help you sell more machines and improve the efficiency of your operations. After setting up the points system, teams' standings will be automatically tracked as they play events through the season. Want the subject matter experts to schedule your tournament? All game results will automatically be entered into the Trusted Rankings, Will greatly improve accuracy and amount of data collected. From league administrators who need a practical way to organize teams and sites, to players who want to manage their schedules, SportsEngine makes it possible for people to manage sport at every level. I was able to finish our Boys brackets (182 teams, 293 games, 5 sites, 14 courts) in less than a day with no issues. Revolutionize Your Business with Machine Hub Software! Our customers can now access support content, release notes, the feedback forum, and live support in one place.”. The drag and drop scheduling feature was so simple to use and error proof, I loved how it instantly notified you if you had a scheduling conflict and how it color coded each division. And the free app lets parents and coaches easily view results. “In short, Tourney Machine had twice as many tournaments, but I was able to cut the contacts to support per tournament dramatically by using Elevio's Assistant.”, “And as time goes on,” Grace added, “We’ve been seeing that the majority of the questions admins are asking are either edge cases or bugs, meaning that Elevio is really acting as a Tier 1 Support team, but for the cost of a part-time employee's salary.”. Our tournament hasn't taken place yet, so we haven't used the scoring function yet, but I really like that all of the scores and team records will be stored in a central place which will eliminate the need for a seeding meeting at the end of the year.