Deviating from written procedure for investigations could make you vulnerable to charges of bias. There are two key elements to the actual interview that are of paramount importance – asking questions and listening to the answers. I am being questioned in an HR investigation into "alleged" misconduct and want to know what questions I do or don't have to answer. Closed questions – usually get a Yes or No answer. Workplace training national wide HRMorning, part of the SuccessFuel Network, provides the latest HR and employment law news for HR professionals in the trenches of small-to-medium-sized businesses. Here are four crucial things you should do in every investigation into staffer theft: With HRMorning arriving in your inbox, you will never miss critical stories on labor laws, benefits, retention and onboarding strategies. All rights reserved, Call us now: 02 9674 4279 || Email: enquiries@awpti.com.au, Open questions – that encourage free recall. Your opinion is not relevant during an interview and making statements may damage the rapport you have established with the interviewee, they may also show a biased attitude, Lead with open questions, clarify with closed questions, https://awpti.com.au/wp-content/uploads/2017/05/Qs.jpg, https://awpti.com.au/wp-content/uploads/2019/06/awpti-1-300x78-1.png. The interview is typically a means to gather evidence, to clarify points made in a complaint, to find out what people saw, heard or experienced and also an opportunity for the person who is the subject of the complaint to provide their side of the story. Workplace Investigation Services Government Departments, Workplace Investigation Services HR Consultants, Conducting Workplace Investigations Advanced. Save my name, email, and website in this browser for the next time I comment. Below is a list of questions that you may have to ask during the various stages of your investigation. Enter your username and password below to log in. How to answer: The purpose of this question is to get a glimpse into how you'll interact with coworkers, but it's also a hint at how you deal with conflict. This is an interview; not a court hearing or a talk show. Question We’re fairly certain one of our employees is stealing from the firm. (415) 295-4730; Fax. If you can’t produce it, it didn’t exist. About | Contact | Notice & Disclosure | Privacy, © 2019 Designed by AWPTI. As a general rule of thumb a recorded interview should be 80% the interviewee talking and 20% the interviewer. AWPTI – workplace investigation Sydney and through-out NSW, QLD and Victoria. http://awpti.com.au/investigations/, Your email address will not be published. Confidential Investigation Report Template. Interviewers want to see that you have the maturity and communication skills necessary to minimize conflict and encourage a positive work atmosphere. Workplace Investigation Questions and the question of what and how to ask questions during an interview. Workplace Investigation Questions and the question of what and how to ask questions during an interview. Follow investigation protocol to the letter. This field is for validation purposes and should be left unchanged. The interview is typically a means to gather evidence, to clarify points made in a complaint, to find out what people saw, heard or experienced and also an opportunity for the person who is the subject of the complaint to provide their side of the story.