Québec, Canada G1R 3Z2, Tel. The cancellations and amendments policy that applies to your reservation will depend on the respective SLH hotel's policy as advised at the time of booking. The rest of the amount shall be charged from the credit card 3 business days prior to arrival at Admiral Hotel. In case of proved deaths or accidents, a refund -may be granted at the General Manager’s and/or Front Office Manager’s discretion. Experience NYC in the heart of everything Manhattan has to offer. In-room dining is available from 7am to 11am daily. If you must cancel your reservation, please notify us 24 hours prior to arrival to avoid a charge of one night's stay plus tax, unless otherwise noted in the terms & conditions of your booking. 2. Failure to cancel reservations 24 hours, 3 days or 7 days prior to arrival, depending on the reserved room category, will result in a full reservation charge. In case the guest arrives the day following arrival before check-out time (11:00 hours), the fee for No-Show for one night’s stay based on the room category booked, shall apply, and the booking for the remaining time shall remain valid. COVID-19 There may be additional applicable charges and taxes. Rates: Rates listed are in Canadian dollars and do not include applicable taxes. When you initially booked accommodations, you agreed to the details of these policies before making a payment. In the event that there is no available comparable accommodation in the city of Zagreb, the full paid amount for accommodation shall be refunded to the guest. Reservations must be cancelled Forty-eight (48 hours), hotel time, prior to your arrival date, in order to avoid a one (1) room night, plus tax cancellation fee. In the event of cancellation by some of the members of a group (15 guests or more), 10% (fractional amounts will be discarded) of the number of Guests notified 10 days in advance of the stay, will not be subject to cancellation fee. – Transportation issues, including flight delays or cancellations, – Illness or death of the traveler or one of his relatives, – Strike, war, riot, acts of God, government actions, terrorist acts, 69, rue Saint-Louis, Québec, Our priority is and always has been the health and well-being of our guests and team members. We are offering flexible cancellation for stays through December 31, 2020, so you can book with confidence. In the case of a cancellation between the date of reservation and 7 days before the arrival date at noon, In the case of a cancellation, made 7 days or less before the arrival date at noon and for whatever reason, all deposits are not refundable (**). Guests checking into the hotel must be at least 18 years of age. It is mandatory for all guests to produce a valid identity document upon check-in; for foreign guests a valid passport and for domestic guests, a valid identity card shall be accepted as proof of identity. During peak periods, the deposit will be equal to 50% of the reserved stay. Open the Reservation Confirmation email sent to you from EventConnect after making your initial reservation.